Terms of service

Welcome to Gilded Starling™. By accessing this website or purchasing from our store, you agree to the following Terms of Service.

*Please read these Terms carefully before using our website or purchasing our products.*

Terms of Service

These Terms of Service (“Terms”) govern your use of our website, products, content, and services. By accessing this website or purchasing from Gilded Starling™, you agree to these Terms.

Gilded Starling™ is an advocacy-centered brand focused on awareness, education, journaling, and thoughtfully designed apparel and merchandise intended to encourage visibility, conversation, and self-expression.

If you do not agree to these Terms, please do not use this website.

1. Website Use

By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or legal guardian.

You agree not to use this website for any unlawful, abusive, fraudulent, or harmful purpose, including but not limited to:

Harassment or threatening behavior
Hate speech or discriminatory conduct
Unauthorized copying of content or artwork
Attempting to interfere with the functionality or security of the website

We reserve the right to refuse service or cancel orders at our discretion if abusive, threatening, or inappropriate conduct occurs.

2. Products & Availability

Gilded Starling™ offers awareness apparel, journals, stickers, pins, tote bags, and related merchandise.

Many products are produced through print-on-demand fulfillment partners. Because items are made to order:

Product colors may vary slightly depending on screen settings and printing methods
Placement and print appearance may vary slightly between items
Product mockups are digital representations and may not appear exactly identical to the final printed product
Availability may change without notice

We make every effort to display products and descriptions accurately, but we do not guarantee that all information is entirely error-free.

3. Pricing

All prices are listed in U.S. Dollars (USD).

Prices, promotions, shipping rates, and product availability may change without notice.

We reserve the right to correct pricing errors or inaccuracies at any time, including after an order has been submitted.

4. Orders & Payment

By placing an order, you agree that:

All information provided is accurate and complete
You are authorized to use the payment method submitted
Orders may be canceled or declined if fraud or suspicious activity is suspected

Once an order enters production, it may not be canceled or modified.

5. Shipping & Fulfillment

Most items are made to order and fulfilled through third-party production partners.

Estimated processing and shipping times are provided for convenience only and are not guaranteed.

Gilded Starling™ is not responsible for delays caused by:

Postal carriers
Weather events
Customs delays
Supply chain interruptions
Carrier service disruptions
Incorrect addresses provided by customers

Customers are responsible for ensuring shipping information is accurate before checkout.

6. Returns, Exchanges & Damaged Items

Due to the made-to-order nature of many products, we do not accept returns or exchanges for:

Buyer’s remorse
Incorrect size selection
Color preference
Accidental orders

However, if an item arrives:

Damaged
Defective
Misprinted
Incorrect due to fulfillment error

Please contact us within 7 days of delivery with clear photographs and order information so we may review the issue and assist appropriately.

Approved issues may qualify for a replacement or refund at our discretion.

7. Intellectual Property

All content on this website, including but not limited to:

Logos
Brand names
Artwork
Product designs
Graphics
Written content
Educational materials
Blog and journal content

is the intellectual property of Gilded Starling™ and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use of our content or designs is strictly prohibited.

8. Educational & Advocacy Disclaimer

The information and content provided through Gilded Starling™ are intended for educational, awareness, advocacy, and informational purposes only.

Our content does not constitute:

Medical advice
Mental health counseling
Legal advice
Crisis intervention services
Professional diagnosis or treatment

If you are in immediate danger or require emergency assistance, please contact local emergency services or a qualified professional organization.

9. External Links

This website may contain links to third-party websites or resources for educational or informational purposes.

Gilded Starling™ is not responsible for the content, policies, or practices of third-party websites.

10. Limitation of Liability

To the fullest extent permitted by law, Gilded Starling™ shall not be liable for any indirect, incidental, consequential, or special damages arising from: